FAQ

We use a crypto wallet called CoinsPaid in which we offer deposits and withdrawals from a variation of the world’s leading crypto currencies.
We also support Payzen, Bank domestic, Fastasia, SkinsBack, Accentpay, Payop, Skrill, Directa24, MuchBetter, eZeeWallet, Neteller, IMPS, Pay4Fun,Pay TM, Webredirect,Tranzzo UPI, Interac,Netbanking, Instadebit, SticPay,CashtoCode, Vega wallet,AstroPay, Jeton,Ecopayz, Piastrix,Finteqhub and PayRetailers.

100%. As soon as you log in, any communication you make between your web browser and the BetBeast website will be protected by industry-standard encryption technology. This means that all your personal data and any activity you make on the site will be kept completely private.

Yes, our games are mobile-friendly. Just open BetBeast and launch any game displayed on the casino home page!

You can find our full selection of game studios here.

Sure! Simply log in to your Betbeast account and access Preferences in Account Details. There you can choose which communication channels you would like to be contacted through. Select all to ensure you don't miss out on our exclusive offers, promotions, news and announcements!

Funds that are already on your account cannot be converted into another currency.

No need to panic, we have your back! Try this out:

• 1. Refresh the page by pressing ‘F5’ For Windows & Hold down Command, Shift, and the 'R' key for Mac, or drag down and release the screen if you’re playing from a mobile or tablet device.
• 2. Clear your browser caches and cookies -> close the browser and start a fresh session.
• 3. Try a different browser.
• 4. Try a different device.

If the above action points didn’t solve your issue, please reach out to our Support team via our 24/7 livechat.

No worries, it happens to the best of us! Use the Forgot password? link on the login screen to request a password reset.

International regulations forbid us to receive players from the following countries and territories: Afghanistan, Åland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia and, Herzegovina, Botswana, Bouvet Island, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Democratic Republic of the Congo, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Czech Republic, Côte d'Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Heard Island and McDonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamaica, Jersey, Jordan, Kenya, Kiribati, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Libya, Liechtenstein, Lithuania, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Réunion, Romania, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Sint Maarten (Dutch part), Slovakia, Solomon Islands, Somalia, South Georgia and the South, Sandwich Islands, South Korea, South Sudan, Spain, Sri Lanka, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Kingdom, United States of America, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe. The Casino cannot guarantee successful processing of withdrawals or refunds in the event that player breaches this Restricted Countries policy.

Your account should be solely used by you and yourself only.

Hop on down to the bottom of the page, you will be able to find our Terms & Conditions along with the Bonus Terms & Conditions.

Blockchain transactions are cheap, fast, secure and anonymous. Cryptocurrencies have been described as a transformative technology that could revolutionize a number of industries. Blockchain technology is best known for its cryptocurrency. It provides a secure platform, and that is why it is used by many organizations worldwide. The Digital transaction validation system makes transactions irreversible, and the data security is very strong.

Yes. However, promotions terms and conditions may vary and should be checked prior participation.

Coinspaid. One of the world`s leading and award winning crypto providers. Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), Dogecoin (DOGE) and Tether (USDT) are all supported.

Yes. However, it is important to keep in mind that some game providers do not support crypto bets.

Yes. BetBeast offers crypto via the Mercuryo solution that allows customers purchase crypto simply using a bank card. You do not need to have a separate crypto-wallet to use this option.

You can view your current limits in your account under 'Responsible Gambling'.

A cooling off period is for when you wish to just take a small break from playing, from a day up to 6 months. While on a cool off you can still log in to your account however you will be blocked from depositing and any promotion we have will not be sent to you, a cool off will also be activated automatically when the period is up, and can also be enabled sooner with a 7 days re opening time.

A self exclusion is a longer period of time, 1 day to permanently, and when it is closed you can no longer log into to your account at all and it can not be reopened before the time limit has expired. You would need to contact us after the set limit has expired for us to reopen the account once more.

Once you request to remove a limit, 24 hours have to pass until it is updated. This rule applies only to the limits set for a certain period of time.

We require verification prior to any withdrawals to prevent any cases of fraud or advantage play. You have nothing to worry about, this is a standard procedure for all reputable online casinos.To verify the account, you must upload the required documents in the Documents tab in your profile. We require the following:

• Photo of ID Photo or screenshot of the payment system
• Photo or screenshot of the document confirming the current address

Occasionally additional documentation is required. The relevant team will be in contact with you should this be relevant in your case.

Your account is verified after uploading the relevant documents required for verification and recieving confirmation via email. In case you have any questions regarding your verification, do not hesitate to contact our support team on Live Chat.

If you play in cryptocurrency ONLY, there is no need to verify your account. Verification is only required if you play with FIAT or FIAT + Crypto.

We have loads on information on our homepage and promotions page, so head on over and find out! Please note that not all players are entitled to all promotions.

We make sure every player is valued and rewarded for their loyalty. But, sometimes someone comes along who is extra special. If we think that is you, you will recieve an invitation to join the exclusive BetBeast VIP Elite club. Want to learn more? Click here.

We want to make sure that our players are being rewarded throughout their entire journey! To make sure of this, we created our BetBeast Level Up Program. Everytime time you play, you are one step closer to leveling up and unlocking tons of cool prizes and rewards! Want to know more? Click here to find out!

Simple! Wager real money (no matter winning or losing) to earn points. Points will take you up the loyalty ladder from Bronze Level, all the way up to Diamond Level.

Relax, you don't need to lift a finger! As soon as you level up and earn a reward, you will see it credited to your account.

You can set and amend your limits at any time in the Responsible Gambling tab in your account. For more information on how to do this see: Responsible Gambling Limits. To cancel your limits, contact our customer service team via chat.